Privacy Policy

Introduction

Yanki Automations Pvt Ltd ("Yanki Automations," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our industrial AI automation platform and services.

Information We Collect

Enterprise Account Information

• Business Details: Company name, industry sector, contact information, billing details
• User Accounts: Employee names, email addresses, job titles, department information
• Authentication Data: Login credentials, multi-factor authentication tokens, API keys
• Communication Records: Support tickets, sales correspondence, training session records

Industrial Data & Usage Information

• Automation Data: Workflow configurations, task definitions, process parameters
• System Metrics: Performance data, error logs, system utilization statistics
• Integration Data: Information from connected enterprise systems and IoT devices
• Analytics Data: Usage patterns, feature adoption, efficiency metrics (anonymized)

Technical Information

• Device Information: IP addresses, browser type, operating system, device identifiers
• Network Data: Connection logs, bandwidth usage, security event logs
• Application Data: Feature usage, session duration, error reports

How We Use Your Information

Service Delivery & Operations

• Provide and maintain our AI automation platform and services
• Execute automation workflows and process industrial data
• Authenticate users and maintain enterprise security
• Provide technical support and customer success services
• Monitor system performance and ensure service availability

Platform Improvement & Development

• Analyze usage patterns to enhance automation capabilities
• Develop new industrial AI features and products
• Improve AI model accuracy and performance (with consent)
• Conduct research and development for automation technologies

Business Communications

• Send service notifications and system alerts
• Provide security updates and maintenance notices
• Share product updates and new automation capabilities
• Respond to enterprise inquiries and support requests

Information Sharing & Disclosure

We do not sell, trade, or rent your enterprise data to third parties. We may share information in specific circumstances:

Authorized Service Providers

• Cloud infrastructure providers (AWS, Azure, GCP) under strict data processing agreements
• Security and authentication service providers
• Monitoring and analytics service providers (with anonymized data)
• Customer support and communication platforms

Legal & Regulatory Requirements

• Compliance with applicable industrial regulations and data protection laws
• Response to legal process, court orders, or government requests
• Protection of our rights, property, or safety and that of our customers
• Investigation of potential violations of our terms of service

Data Security & Protection

We implement comprehensive security measures specifically designed for industrial data:

• Enterprise Encryption: AES-256 encryption for all data at rest and TLS 1.3 for data in transit
• Access Controls: Role-based access with multi-factor authentication and SSO integration
• Network Security: VPC isolation, DDoS protection, and intrusion detection systems
• Continuous Monitoring: 24/7 security operations center with real-time threat detection
• Compliance Standards: ISO 27001, SOC 2, GDPR, and industry-specific regulations

Data Retention & Storage

We retain your information based on business needs and regulatory requirements:

• Account Data: Retained while your enterprise account is active
• Industrial Data: Retained according to your data retention policies and settings
• Analytics Data: Anonymized data retained for up to 3 years for platform improvement
• Compliance Data: Retained as required by applicable industrial regulations

Your Enterprise Rights & Controls

Data Access & Management

• Data Access: Request access to all enterprise data stored in our systems
• Data Correction: Update or correct inaccurate business information
• Data Deletion: Request deletion of enterprise data (subject to legal requirements)
• Data Portability: Export your industrial data in machine-readable formats

Processing Controls

• Control how your data is used for AI model training and improvement
• Manage data processing locations and residency requirements
• Configure automated data retention and deletion policies
• Set communication preferences for different types of notifications

International Data Transfers

For global enterprises, we may transfer data across borders with appropriate safeguards:

• Standard Contractual Clauses (SCCs) for EU data transfers
• Adequacy decisions by relevant data protection authorities
• Industry-specific certification schemes and codes of conduct
• Data localization options for regulated industries

Industrial Sector Considerations

• Manufacturing: Special protections for production data and trade secrets
• Healthcare: HIPAA compliance for protected health information
• Financial Services: Additional controls for financial data and PCI DSS compliance
• Government: Enhanced security measures for public sector deployments

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify enterprise customers of material changes through our platform or direct communication. Continued use of our services after changes become effective constitutes acceptance of the updated policy.